Resolved
Olympica

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Verified Reviewer
| map-marker Oxnard, California

Resolved: Canceling

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Slack - Canceling
Slack - Canceling - Image 2
Slack - Canceling - Image 3
Updated by user Oct 04, 2023

Company fixed the issue and I have been provided with apology.

Original review Sep 22, 2023
I am just trying to cancel their service but theres no easy way to check or get a hold of someone to check. I would not recommend this company
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Pros:
  • Chat
Cons:
  • Unable to call someone
  • No customer service

Preferred solution: Cancel service

User's recommendation: Teams

1 comment
Guest

agree with her

Anonymous
map-marker Colorado Springs, Colorado

Emails from slack not making it

I have a client that is trying to receive a confirmation to her email and it is not making it to her inbox. i checked our mail filter and its not even making it to our mail filter. The issue must reside on yalls end. I need to get this resolved. I reached out the other day and no one has even trieddefinietly not to contact me about it today. instead i was asked to provide a review on work that has not even been done yet
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User's recommendation: definitely not

Anonymous
map-marker Seattle, Washington

Private message moved to group message, need to revert

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Nothing happened, I didnt get any help from anywhere, I tried calling you guys, but no response, really very bad experience
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Lotfi M Hhz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Apply for a Reseller program for the MENA Region, or North Africa

Hello there I was wondering if i could apply to become a Reseller in my region, i have years of experience selling SaaS in the Middle east, now i am back to Algeria i would like to explore this option, i have an impressive networking resources, and i believe l can be an asset to the growth of Slack in this Region. huge potential indeed in my Area, i can either apply to become an official reseller, or an Account Executive for the Mena Region. Look forward to your positive feedback Best Regards Lotfi Medkour
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Preferred solution: Reseller Program approval

Cheryl H Hlv

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Verified Reviewer

Billing issue and account issues

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Nothing happened...no one answered the call??? I have billing issues and need to check the plan that we are on.../it appears that we have duplicate coverage
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Pros:
  • Good communication between staff
Cons:
  • Unable t reach a live and breathing body

Preferred solution: This is redundant... I need to speak with someone in billing and about the programs we have...I think we have double coveage

Julie D Wqi

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Verified Reviewer

Unanswered question

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Need to get in touch with someone at customer service to delete an old account I can no longer login to. No forum or topic is answering my question.
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Pros:
  • Free
Cons:
  • No customer service

Preferred solution: An answer to how to delete an old account I can no longer login to but see on my profile.

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